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F.A.Q. (Frequently Asked Questions)
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General information and getting started
WHAT IS THE PURPOSE OF THIS SITE?
The purpose of this site is to assist people to find a Vietnamese partner for friendship, language practice, romance or maybe even marriage.
I DON'T YET HAVE AN E-MAIL ACCOUNT. HOW DO I GET AN E-MAIL ACCOUNT?
There are many different companies that offer free e-mail accounts. One of the most popular is Hotmail. To open a FREE e-mail account with Hotmail go to www.hotmail.com and follow the simple instructions, then return to our site and register.
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Site features and benefits
WHY SHOULD I JOIN?
We are one of the largest Vietnamese dating and personals sites on the internet. All of our members are either of Vietnamese background or have expressed an interest in meeting a partner of Vietnamese background. To join click here.
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Prices
IS IT REALLY FREE?
Yes, you get Standard Membership for free:- free registration, free add placement, free photo submission, free searching of members profiles and free receipt of messages. However, if you want to contact the female members you will need to take out paid membership. To join click here.
WHY IS IT FREE?
Standard Membership for our Internet services will always be free, so that you can trial the service. You also have the option of upgrading your membership to Gold or Platinum Membership which allows you to perform more powerful searches, add an additional personality profile as well as many other enhanced features. You can either upgrade your membership for a minimal charge, or alternately you can continue to use the Standard Membership facilities free of charge. To join click here.
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Safety
IS IT SAFE?
Your safety and confidentiality is our primary concern. vietnamhookup.com operates using a confidential e-mail system to ensure that your identity remains anonymous. In this way your e-mail address and all contact details are concealed. (Contact is via a Membership Number and we forward your mail anonymously to your e-mail address). You only choose to reveal your identity or any other personal contact details, if and when you are sure that you want to. In order to help you stay safe we have also compiled some basic dating safety tips on our dating safety page. To join click here.
ARE MEMBERS SCREENED?
As we operate on an anonymous e-mail system where your identity is concealed, we do not screen applicants. We do however test to ensure that the member has entered a valid e-mail address before we post their details. To join click here.
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Privacy and confidentiality
HOW WILL MY DETAILS REMAIN CONFIDENTIAL?
vietnamhookup.com operates using a confidential e-mail system to ensure that your identity remains anonymous: - your e-mail address and all contact details are concealed. (Contact is via a Membership Number and we forward your mail anonymously to your e-mail address).
WILL MY DETAILS BE PASSED TO ANY OTHER ORGANIZATIONS?
No, your confidential details remain just that, confidential. We will not pass on your personal details or e-mail address to any other organization. To join click here.
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Membership
WHAT IS THE ADVANTAGE OF ENTERING THE SITE AS A MEMBER INSTEAD OF A GUEST?
In order to reply to messages you need to become a member. As a guest you can only browse member profiles. Members also get access to a more detailed search facility, their own mailbox and lots of other benefits.
HOW DO I BECOME A MEMBER?
You first need to register by completing the registration form. To join click here.
WHAT MEMBERSHIP CATEGORIES ARE THERE? WHAT ARE THE BENEFITS OF UPGRADING MY MEMBERSHIP?
At present you have the option of either the Standard Membership level (free), or paid membership (Gold Membership). To find out more about the additional features from a membership upgrade, register for free then click "Upgrade Membership" .
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